Shipping & Delivery
Orders are processed and shipped on business days only (Monday through Friday, excluding public holidays). Delivery may take up to 10 days, depending on the location of your shipping address.
NP Set can ship orders internationally. All product pricing and freight costs are quoted and charged in US Dollars with the exception of orders placed and delivered within Australia - which are quoted and charged in Australian Dollars. NP Set is required by law to collect local sales tax on orders where applicable. Sales tax is determined by the customer's ship-to address .
Each order you place can be shipped to a single address. If you, or your company, require orders to be sent to multiple addresses, you will need to place a separate order per address.
Please ensure that all shipping information is correct prior to check out. NP Set takes no responsibility for delivering to incorrect addresses supplied by customers.
Any orders of $75 AUD or over delivered to an Australian address will receive free shipping. Orders under $75 will incur the following shipping charges:
Standard Shipping: $10 AUD
Express Shipping: $20 AUD
Any orders of $50 USD or over delivered to a US address will receive free shipping. Orders under $50 will incur the following shipping charges:
United States of America (excluding Hawaii and Alaska): $7.50 USD
Your order may be subject to import duties and taxes, which are levied once your order reaches your country. NP Set does not collect these duties and taxes. If you incur these additional charges, they must be rendered prior to your order clearing customs. You will be contacted by the freight forwarder prior to delivery. Orders delivered to the United States and Australia are not subject to duties.
Duties and Taxes
To avoid delays in receiving your order, NP Set recommends that you have the item delivered to an address where someone will be available to sign for it between 9 am and 5 pm. PO Box addresses will not be accepted. NP Set will not be liable for packages sent to PO Box addresses as all orders require a signature upon delivery.
* Any orders that are to be delivered to a non US or Australian address will not be subject to free shipping.